Finding solutions by your own in the first place, shows people that you appreciate others spending their time to help you. If your time is not worth it for you to fokus on your own problems, why should it be worth for others?
Concerning the support you surely need, there is a good readme.txt available:
http://www.onedesigns.com/support/topic/the-readme-txt
Unfortunatly again you have to invest some time to read this on your own.
Cheers,
Alexander @ http://www.mouseclick.com