No, I didn’t hit the reset button.
Yes, you did understand me correctly… all the Widgets and settings appear as normal in Appearance -> Widgets but most of the widgets are now missing from Customize -> Widgets. Only a few Widgets appear in Customizer.. (Sidebar, Navbar, Home Footer, Home Footer, Home Footer Secondary) and these are the ones that are still functional on the website.
I deactivated all plugins and reactivated them and this did not help. Refreshing cache didn’t help either.
When I activated another theme and went to Customizer, most of the widgets were still missing.. indicating that this is likely not a problem with Enlightenment, as you suspect.
If you have any other ideas, i would most appreciate it – getting desperate here!
Thanks