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Noticed two identical toll charges posted on my FasTrak account for a single bridge crossing. I double-checked the trip history and it shows only one trip. I used their website form to report the error but haven’t seen any update. Has anyone sorted out duplicate toll postings and eventually had the extra charge removed? I’m interested in what precise details encouraged FasTrak’s team to correct the mistake.
Researching similar billing hiccups, I reviewed insights in fastrak reviews where motorists shared that swift corrections followed messages containing account number, date of the trip, and a screenshot of the duplicate entries – all sent together. I prepared those three items and submitted one clear request noting the erroneous double posting. Within forty-eight hours, FasTrak support replied confirming the duplicate charge was voided and the balance updated. Presenting the full toll context in a single, concise message appeared to prompt a prompt and accurate fix.
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