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A shared mailbox may not display in Outlook due to several common issues such as incorrect permissions, outdated Outlook settings, or synchronization errors. Manually resolving this requires ensuring the user has been granted full access to the shared mailbox through Microsoft 365 Admin Center. After that, users must manually add the shared mailbox via Outlook settings by navigating to *File > Account Settings > Account Settings > Change > More Settings > Advanced tab* and then adding the mailbox. However, this manual process can be time-consuming and prone to errors, especially if permission changes haven’t propagated properly or if the Outlook profile is corrupted. One major challenge is that corrupted Outlook data files (PST/OST) can prevent shared mailboxes from loading altogether.
To simplify this, the **Ciagti Outlook PST Repair Tool** offers an efficient solution by repairing damaged PST files and restoring mailbox visibility. It not only fixes corrupt profiles that might hinder shared mailbox access but also ensures all mailbox items—including shared folders—are restored without data loss. The tool is particularly useful for non-technical users, as it offers a user-friendly interface and automates the recovery process, saving time and avoiding complex troubleshooting steps manually.
Use Aryson Office 365 Backup Tool to back up the shared mailbox data to PST format. Then, import the PST file into Outlook manually to access the mailbox content. This helps retrieve shared mailbox data even if it’s not displaying properly in Outlook.
Solved Office 365 Shared Mailbox Not Showing in Outlook Issue – Quick Solutions!
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